Advice Local info

Add yourself to the Priority Register Service

The Priority Services Register is a free support service to help people in vulnerable situations. Energy suppliers and network operators offer it. Each keeps their own register, although some share with each other.We recommend that people who may be vulnerable or at risk during severe weather should be on a Priority Services Register. Parts of the UK have recently had severe weather – our turn may be coming! Friends and relatives – or us, here at SSW – can assist those who may be in need of a bit of help to register. Each operator can be contacted online or by phone. Power cuts don’t happen very often but if the electricity or water supply network is damaged or develops a fault, engineers work around the clock 24/7 to restore supplies as quickly as is safely possible. Being on a Priority Services Register will ensure that extra support will be received if the customer experiences an outage. Support is likely to include:

  • A priority number that you can call 24 hours a day
  • Text and voice message alerts, letting you know when they are aware of a large power cut in your area or should your water supply be interrupted
  • Tailored support if needed such as home visits, hot meals, advice and keeping your friends and relatives updated
  • Where possible they will send you text and voice messages when severe weather is expected, to help you prepare
  • In certain scenarios they may also offer a free hotel overnight and transport to the hotel
  • For complex power cuts, community welfare teams provide on-site support which includes hot drinks, hot meals, a Wi-Fi connection and charge points.

OFGEM has a summary at, and this includes help in finding the suppliers in your area. As various energy suppliers and network operators are active in Sussex, the following are the ones who cover most of the county, but there are some others. If you try to register with the wrong operator they will usually steer you in the right direction.ElectricityUK Power Networks – most of the SE of England – parts of the West of Sussex Water East Water you for helping to keep Sussex safe.

Health Local info

Share your experiences of using GP services in the last six months

Healthwatch is undertaking a survey into the public’s experiences of using GP services, specifically in the last six months. Perhaps you can help by completing the survey?


Who is Healthwatch?

Healthwatch in Sussex is the local independent champion for people using health and care services in Brighton and Hove, East Sussex and West Sussex. They listen to what people like about services and what they think could be improved and share their views with those who have the power to make change happen. 

What issues are people facing?

The COVID-19 pandemic has put a huge strain on the NHS and also impacted how the public access health services. Staff at GP practices have been working hard to deliver the vaccine programme, catch up on the backlog of treatments and respond to new ways of working such as offering video and telephone consultations and providing online consultation software such as e-consult.


Healthwatch has heard that these new ways of accessing GP services have worked well for some people, allowing them to save time and get the help they need, quickly. But for others it’s been more difficult, time consuming and frustrating to access support when they need it.

How you can help

Healthwatch has already run a survey for GP staff to understand how their roles have changed during the pandemic, what practices do well, and what challenges they face.


Now they need to hear about your experiences of accessing GP services so they can help the NHS understand what is working well and what could be better, so that together solutions can be found.


Please help Healthwatch by completing our questionnaire and tell them about your experiences of accessing GP services in the last six months. They’d like your feedback on how you contacted your GP practice, how you booked an appointment and how your appointment went.


If you need this questionnaire in another format or version, please contact Healthwatch West Sussex

phone: 0300 012 0122


web: The results of this survey will be collated and put into a report and shared with NHS services and organisations to help shape the way services are developed in the future. All feedback is anonymous.


The questionnaire should take no longer than 15 minutes to fill in. The closing date for the survey is Friday 31 December 2021.

Local info

Meals on Wheels in West Sussex

apetito is the WSCC meals on wheels service, delivering a two-course hot nutritious meal into clients’ homes 7 days a week, 365 days a year.

You can choose from a daily selection of meals and puddings and, as they cater for every dietary need, there is something for everyone.

The meals are delivered between 11am and 2pm each day. On delivery their friendly drivers will carry out a safe and wellbeing check which gives your next of kin peace of mind. They can also plate your meal up for you, fetch your cutlery and a glass of water and pop the meal in front of you if required.

There are no contracts which makes the service very flexible and enables you to stop and start the service whenever you like. The cost of a two course meal is £5.85 and you can add an extra course for just £1. They also offer a tea time pack which consists of a sandwich, piece of cake and fruit.

To find out more or to sign up to the service please call 01903 718893 or visit

Local info News

Do you have memories of Homefield and Beach House Parks?

Local historian Chris Hare is currently involved in a project recording people’s memories of Homefield and Beach House Parks.

Chris believes that some members – especially if they were born in Worthing – might have a lot of memories of playing in the parks – especially Homefield – when they were children.

Chris plans to visit the Centre to interview and record a group of members about their memories of these Worthing parks.

The aspects Chris is interested in include:

  • Memories of the park keeper, Mr Collins
  • Memories of the park before the southern part was lost to the extension of the hospital
  • The ornamental lake that used to be there
  • The August Bank Holiday Fair
  • Wartime use of the park – allotments/ static water tank
  • How people enjoyed themselves in the park when they were young.

As well as Homefield Park, Chris is also interested in memories of Beach House Park and Denton Gardens.

Reminiscence work has been shown to have many health benefits for older people as it affirms the value and meaning of their lives. If you (or someone you know) would like to be part of this fascinating and valuable project, get in touch with the Centre either by email ( or phone 01903 235782

Photo in the image is Beach House Park cc-by-sa/2.0 – © Paul Gillett –

Events Local info

New Worthing Dementia Hub launches

The new Worthing Dementia Hub launches on Wednesday 29th September at 46 Goring Road, Goring-by-Sea, Worthing, BN12 2AD.

They are hosting a memory café and inviting people affected by dementia and their carers/family members to join them for light refreshments and a chance to look around and find out more of what will be available to support them at the hub.

The launch may be a bit busy for some, so they are also running 2 relaxed sessions for anyone to drop in to for an informal chat.

There’s also an opportunity to join Dementia Friendly Worthing’s choir. They are partnering with Chesswood School and their new (dementia friendly) choir to run music sessions at the hub on Thursdays. Spaces are limited and they hope the newly formed intergenerational choir will perform a song or two at the Alzheimer’s Society Christmas Carol Concert in December.

The Carers Health Team will be running clinics at the hub to offer dementia carers a MOT and a chance to discuss their caring role in a confidential space.

All of the above can be booked via Lynsey Tran the Worthing Dementia Hub Coordinator. She can be contacted on  07903720208 or by email:

You can check out the Dementia Friendly Worthing website for more information on their support and events.

Local info

Tell us about your experiences of being out and about in Worthing

We’d love to hear about your experiences of being out in Worthing and travelling around the town. Good or bad, tell us what has affected your ability to manoeuvre the pavements or access particular facilities.

  • Is street clutter making days out hazardous for you or have you been pleasantly surprised?
  • Do you use public transport and are there aspects you love and some that could do with changing?
  • What improvements would you like to be made to Worthing to make it easier for you, as someone with a visual impairment, to get from A to B?

Staff from Sight Support Worthing will shortly be meeting with a representative from Adur and Worthing Council and we’d love to hear from members (or anyone with a visual impairment, or their carers) who have feedback and suggestions that we can give to the council about making the town more accessible and welcoming for everyone.

Either email us at or give us a call on 01903 235782. 
Local info

West Sussex Libraries new project and podcast

West Sussex Libraries has recently taken part in a BBC project called the Novels that Shaped Our World, including fantastic online conversations with Isabel Ashdown, Elly Griffiths and Jane Lythell about their lives in books, as well as talking about their own work. The first of these, with Isabel Ashdown, is now available to watch on their YouTube channel.

This gave West Sussex Libraries the opportunity to launch a brand new library podcast, called Lend Us Your Ears. The first episode is their interview with Isabel Ashdown. Please have a listen and subscribe so that you don’t miss any future episodes!

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