Introduction

In the UK, safeguarding means protecting peoples’ health, wellbeing, human rights, and enabling them to live free from harm, abuse, and neglect. Every organisation that delivers charitable activities has a duty to safeguard its service users. An organisation that does safeguarding well is an organisation that is trusted.

We are expected to follow the guidance from The Charity Commission, who expects every charity to make safeguarding a priority.

We must also work with the local authority. This is because local authorities hold the main legal duty to safeguard. This requirement comes from The Care Act 2014. Our local authority has a safeguarding adults board (SAB) and a safeguarding children partnership (WSSCP) that leads safeguarding in this area.

At Sight Support Worthing (SSW), the nominated safeguarding lead is the Executive Manager: Sonia Baker, sonia@sightsupportworthing.org.uk

Aims of the Policy

SSW is committed to ensuring that any concerns or risk raised, are managed in an appropriate, sensitive and when necessary, formal manner.

This policy is intended to help staff and volunteers recognise emerging concerns and/or abuse and take the appropriate actions.

Adults at risk, also referred to as Vulnerable adults

Any adult may experience abuse or harm. However, certain people are considered to be at greater risk so are given more protection by law.

An adult at risk is anyone aged 18 or over who:

  • has needs for care and or support
  • as a result of care and support needs is unable to protect themselves from abuse
  • is currently experiencing or is at risk of abuse.
  • have a physical, sensory, or mental impairment
  • have a learning or mobility disability
  • have addiction problems or illness
  • be frail of body or mind

Whether an adult is at risk or not is something which changes with their circumstances – it’s not fixed.

The 6 safeguarding principles in law (Care Act 2014)

Empowerment – Promoting person-led decisions and informed consent

Protection – Support and protection for those in greatest need

Prevention – It is better to act before harm occurs.

Proportionality – Proportionate and least intrusive response appropriate to the risk presented.

Partnership – Providing local solutions through services working with communities.

Accountability – Accountability and transparency in promoting and prioritising safeguarding

Types of abuse and harm

There are several different forms of harm which can occur in a domestic setting or other environments. Perpetrators can be family members, friends, or anyone else the vulnerable adult has contact with. Abusive or harmful situations are not always visible and often not spoken about.

Examples of each category are as follows (note the descriptions are not an exhaustive list):

Physical – Includes hitting, slapping, pushing, kicking, misuse of medication, unlawful or inappropriate restraint, or inappropriate physical sanctions.

Sexual – Sexual assault, rape, or any sexual behaviour the adult at risk has not consented to, could not consent to, or was pressured into consenting to.

Emotional – Wide ranging behaviours including manipulation, name calling, invasion of privacy, criticising, humiliating, undermining or anything affecting the adult at risk’s self-esteem or confidence.

Psychological – Broadly similar to emotional abuse but includes distorting someone’s sense of reality, such as convincing someone their memory is wrong, or their concerns are invalid (gaslighting), questioning their understanding, or convincing them they are ‘crazy’.

Coercive control – Control of someone’s life through intimidation, humiliation, violence, or the threat of those things.

Neglect – Includes ignoring medical or physical care needs, failure to provide access to appropriate health, social care or educational services, the withholding of the necessities of life, such as medication, adequate nutrition, and heating.

Radicalisation – Grooming or exploitation of vulnerable adults to be recruited into extreme groups

Discriminatory – Includes abuse based on a person’s race, sex, gender, disability, faith, sexual orientation, or age; other forms of harassment, slurs or similar treatment or hate crime.

Financial – Theft, fraud, exploitation, pressure in connection with wills, property or inheritance or financial transactions. Controlling a victim’s ability to acquire, use, and maintain financial resources.

Modern Slavery – Human trafficking, forced labour and domestic servitude. Traffickers and slave masters use whatever means at their disposal to coerce, deceive, and force individuals into a life of abuse, servitude, and inhuman treatment.

Organisational – Neglect and poor practice within an institution or specific care setting such as a hospital or care home, for example, or in relation to care provided in one’s own home. This may range from one-off incidents to on-going ill-treatment. It can be through neglect or poor professional practice.

Making Safeguarding Personal

Everyone has the right to make decisions for themselves, including the right to make what might be perceived as unwise decisions. When you are safeguarding adults, you must understand this right. Otherwise, you can accidentally cause a different kind of harm by removing a person’s freedom of choice. Current best practice ensures that adults themselves are more involved in the safeguarding process. Their views, wishes, feelings and beliefs must be considered when decisions are made.

Confidentiality

It is essential that confidentiality in maintained at all stages of the process when dealing with safeguarding concerns.  Information relating to the concern and subsequent case management should be shared on a need-to-know basis only and records should be kept secure at all times.

Recognising signs of neglect or abuse

There are many physical and mental signs that an individual is suffering from harm. All Staff, Trustees, Volunteers, and other workers are advised not to wait for certainty if they are concerned that there may be safeguarding concerns.

Possible Indicators of Physical Abuse

Multiple bruising

Fractures

Burns

Bed sores

Fear

Depression

Unexplained weight loss

Assault (can be intentional or reckless)

Possible Indicators of Neglect and Acts of Omission

Malnutrition

Untreated medical problems

Bed sores

Confusion

Over-sedation

Deprivation of meals may constitute “willful neglect”

Possible Indicators of Psychological and Emotional Abuse

Fear

Depression

Confusion

Loss of sleep

Unexpected or unexplained change in behaviour

Deprivation of liberty could be false imprisonment. Aggressive shouting causing fear of violence in a public place may be an offence against Public Order Act 1986, or harassment under the Protection from Harassment Act 1997

Possible Indicators of Sexual Abuse

Loss of sleep

Unexpected or unexplained change in behaviour

Bruising

Soreness around the genitals

Torn, stained or bloody underwear

A preoccupation with anything sexual

Sexually transmitted diseases

Pregnancy

Rape – e.g. a male member of staff having sex with a Mental Health client (see Mental Health Act 1983)

Indecent Assault

Possible Indicators of Financial and Material Abuse

Unexplained withdrawals from the bank

Unusual activity in the bank accounts

Unpaid bills

Unexplained shortage of money

Reluctance on the part of the person with responsibility for the funds to provide basic food and clothes etc.

Fraud

Theft

Possible Indicators of Organisational Abuse

Inflexible and non-negotiable systems and routines

Lack of consideration of dietary requirements

Name calling; inappropriate ways of addressing people

Lack of adequate physical care – an unkempt appearance

Possible Indicators of Self-Neglect

This includes various behaviours; disregarding one’s personal hygiene, health or surroundings resulting in a risk that impact on the adult’s wellbeing, this could consist of behaviours such as hoarding.

Possible indicators of Modern Slavery

Modern Slavery is an international crime, it can include victims that have been brought from overseas, and vulnerable people in the UK. Slave Masters and Traffickers will deceive, coerce, and force adults into a life of abuse, callous treatment, and slavery.

Possible indicators of Domestic Abuse

Definition of Domestic Abuse:

Incident or pattern of incidents of controlling, coercive, or threatening behaviour, violence, or abuse…by someone who is or has been an intimate partner, or family member, regardless of gender, sexuality or age. Includes: psychological, physical, sexual, financial, emotional abuse; so called ‘honour-based violence; Female Genital Mutilation; forced marriage (age range extended down to 16, for the purpose of the safeguarding adult arrangements, safeguarding children arrangements would be applied to a person under 18).

Possible indicators of Discriminatory Abuse

Abuse can be experienced as harassment, insults, or similar actions due to race, religion, gender, gender identity, age, disability, sexual orientation.

Possible indicators of Sexual Exploitation

Sexual exploitation is a subset of sexual abuse. It involves exploitative situations and relationships where people receive ‘something’ (e.g. accommodation, alcohol, affection, money) as a result of them performing, or others performing on them, sexual activities.

Safeguarding Procedure:

  1. Assess the immediacy of the situation i.e. are emergency services required?
  2. Ensure the safety and wellbeing of the individual at the present time.
  3. Remain calm and try not to show any shock or disbelief.
  4. Establish what the individual’s views and wishes are about the safeguarding issue and procedure.
  5. Maintain any evidence.
  6. Inform the person that you are required to share the information, explaining what information will be shared and why.
  7. Make a written record of what the person has told you, using their words, what you have seen and your actions.  The ‘Safeguarding adults form’ is available from the General Manager.
  8. Inform the manager of SSW, or if they are not available, a Trustee. Remember the need for confidentiality and only share details on a need-to-know basis.

The SSW safeguarding lead will then make a confidential record and notify the Local Authority Adult Social Care Team. https://www.westsussex.gov.uk/social-care-and-health/social-care-support/adults/raise-a-concern-about-an-adult/

For emergencies only

To report an urgent concern that requires a same day response, call the Adult Social Care out of hours manager on 033 022 27007.

Local authority adult safeguarding teams must investigate safeguarding concerns. This is called an ‘enquiry’ and they may ask you to assist with it. They can also recommend changes to the way that support is provided. The local authority will report allegations of abuse to the police if they think that a crime has been committed.

Child Safeguarding Statement

Although SSW does not deliver services to young people under 18 without parental responsibility, the Charity acknowledges the duty of care to safeguard and promote the welfare of children.

The policy aims to ensure that regardless of age, ability or disability, gender reassignment, race, religion or belief, sex or sexual orientation, socio-economic background, all children have a positive and enjoyable experience of our activities in a safe environment.

We acknowledge that some children, including our visually impaired services users or those with other disabilities can be particularly vulnerable to abuse and we accept the responsibility to take reasonable and appropriate steps to ensure their welfare.

As part of our safeguarding policy, we will:

  1. Promote and prioritise the safety and wellbeing of children and young people.
  2. Value, listen to and respect children.
  3. Adopt safeguarding best practice through our policies, procedures and code of conduct for staff and volunteers.
  4. Ensure everyone understands their roles and responsibilities in respect of safeguarding and is provided with appropriate learning opportunities to recognise, identify and respond to signs of abuse, neglect and other safeguarding concerns relating to children and young people.
  5. Provide effective management for staff and volunteers through supervision, support, and training so that all staff and volunteers know about our policies, procedures and behaviour codes and follow them confidently and competently.
  6. Ensure appropriate action is taken in the event of all incidents or concerns, both lower level and concerns of abuse, and support provided to the individual(s) who raise or disclose the concern.
  7. Ensure that confidential, detailed, and accurate records of all safeguarding concerns are maintained and securely stored.
  8. Record and store information securely, in line with data protection legislation and guidance [more information about this is available from the Information Commissioner’s Office].
  9. Ensure all staff, volunteers are DBS checked.
  10. Make sure that children, young people, and their parents know where to go for help if they have a concern.

To make a child safeguarding referral to the Local Authority: https://www.westsussexscp.org.uk/professionals/%20professional-disagreements-and-concerns/ladoinformation

To discuss child safeguarding concerns with the Local Authority: