Operational Support: Volunteer Lead

Volunteer Leads help coordinate volunteers during events, ensuring activities run smoothly and safely. Approachable, reliable, and professional, they act as a first point of contact for volunteers, providing guidance, encouragement, and clear communication while working closely with SSW staff to create a positive and well-organised environment.

They also support new volunteers through the SSW Buddy System, sharing knowledge, promoting confidence, and modelling SSW’s values of respect and inclusion.

Typical Duties

  • Coordinating volunteer tasks and event setup
  • Guiding and supporting volunteers during activities
  • Acting as a Buddy to new volunteers
  • Communicating effectively with Event Leads and staff
  • Promoting teamwork and positive volunteer practice
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